Shipping Policy

Order Processing

All orders are processed within 2-3 business days (Monday–Friday, excluding holidays). Orders placed after business hours, on weekends, or on holidays will be processed on the next business day.

Once your order ships, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

Standard Shipping: 3–7 business days
Expedited Shipping: 2–3 business days
Priority Shipping: 1–2 business days (where available)

Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, or other circumstances outside of our control.

Free Shipping

We offer free standard shipping on orders over $50 within the United States.

Tracking Your Order

Once your order has shipped, you will receive an email containing tracking information so you can follow your package every step of the way.

Shipping Locations

Hydration Labs currently ships to addresses within the United States.

Lost, Stolen, or Delayed Packages

Hydration Labs is not responsible for packages lost, stolen, or delayed after they have been transferred to the shipping carrier. If your package is marked as delivered but cannot be located, please contact the carrier directly for assistance.

If your order arrives damaged, please contact us within 7 days of delivery with photos of the damaged package and product, and we will work to make it right.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. Orders returned due to an incorrect or incomplete address may be subject to additional shipping charges.